The aftermath of an airplane accident involves action by numerous organizations, including the involved airline, federal, state and local agencies, and volunteer associations. In addition to ensuring that survivors receive immediate medical attention, and identifying fatalities, families must obtain the right support. Detailed investigation of the accident requires that local agencies secure all evidence. The NTSB Transportation Disaster Assistance Division (TDA) handles the coordination of all agencies and activities after the accident.
In a helpful online Information for Friends and Family brochure, the NTSB describes the services available for the loved ones of passengers. Among these is the Joint Family Support Operations Center that links Federal agency and local government emergency services representatives, and provides daily briefings to families, either at the Center or remotely, through a telephone conference bridge. The TDA can also help direct families to counseling and other types of support they need.
Although the NTSB provides valuable services after an airplane accident, a family needs to seek support from an experienced airplane accident attorney before discussing the case with insurance companies, other victims, reporters or anyone other than the agencies directly involved in the accident investigation. An accident attorney can protect the rights of injury victims and families, explain all legal options available, and help pursue full compensation to cover expenses related to the accident.